Cloud OSS/BSS Market Set to Reach USD 60.8 Billion by 2032 | Driven by increasing demand for flexible, scalable, and efficient solutions | Research by SNS Insider

10月23日 13:00 GlobeNewswire

The growth of the Cloud OSS/BSS market is driven by the need for organizations to streamline operations, reduce costs, and enhance customer satisfaction through innovative cloud-based solutions.

Pune, Oct. 23, 2024 (GLOBE NEWSWIRE) — Cloud OSS/BSS Market Size Analysis:

“The SNS Insider report indicates that the Cloud OSS/BSS Market size was valued at USD 22.0 billion in 2023 and is expected to grow to USD 60.8 billion by 2032, representing a compound annual growth rate (CAGR) of 11.96% over the forecast period from 2024 to 2032.”

The Cloud OSS/BSS market is expected to witness lucrative growth during the forecast period owing to developments such as faster digital transformation in multiple sectors, demand for reliable communication services and growing cloud computing. Cloud-based OSS/BSS are being adopted more frequently by companies looking to operate at greater efficiency, lower costs while providing better customer service. Transitioning away from traditional archaic systems, utilises a cloud-based solution which enables organisations to harness analytics, artificial intelligence (AI), and machine learning.

From logistics challenges to subpar customer experiences, as organizations expand their digital footprints they increasingly need scalable and flexible solutions to operate better. This is especially true in use cases that drive immediate need, as in the case of telecommunications, where everyday demand for good service delivery with engaging customers is pertinent. In addition, the growing shift toward automation and self-service capabilities is propelling demand for cloud OSS/BSS solutions that can enable customer journeys & empowerment processes in a seamless manner.

Market scope is segmented in sub lettering of various industries such as telecommunications, media, finance, and healthcare sector. The growing popularity of cloud technologies will mean that companies are going to dedicate bigger budgets on OSS/BSS for more seamless operations, data management, and better decision making. The SWOT analysis shows Cloud OSS/BSS Market strengths such as strong technology, increasing service provider ecosystem and digital transformation investment. Nonetheless, high initial cost-based challenges coupled with the complexity of integration of cloud solutions with existing systems may restrain the market growth. For Instance, According to a recent survey, 68% of IT decision-makers acknowledge that integrating cloud solutions with legacy systems is a significant challenge, which may impact their investment in cloud OSS/BSS technologies.

Market opportunities consist of the high demand for digital transformation in every sector and the new business models created by IoT and 5G technologies. The Cloud OSS/BSS market is expected to see significant growth as companies move towards cloud-based solutions.

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Major Players Analysis Listed in this Report are:

Amdocs – Amdocs Billing and Revenue Management
Oracle Corporation – Oracle Communications Billing and Revenue Management
SAP SE – SAP Convergent Charging
Nokia Corporation – Nokia CloudBand
Ericsson – Ericsson Revenue Manager
IBM Corporation – IBM Cloud Pak for Communications
Cisco Systems, Inc. – Cisco Cloud Services Router (CSR) 1000V
CSG International – CSG Billing
Netcracker Technology Corporation – Netcracker Revenue Management
Comarch S.A. – Comarch OSS/BSS Suite
Tata Consultancy Services (TCS) – TCS Digital BSS
Hewlett Packard Enterprise (HPE) – HPE GreenLake
Accenture – Accenture Cloud Services
Fujitsu – Fujitsu Network Function Virtualization (NFV)
Huawei Technologies Co., Ltd. – Huawei CloudCore
ZTE Corporation – ZTE CloudStudio
Openet – Openet Policy Manager
Cerillion Technologies – Cerillion Convergent Charging
Mavenir – Mavenir Cloud-Native BSS
Amdocs Openet – Amdocs Openet Policy Control

Cloud OSS/BSS Market Report Scope:

Report Attributes	Details
Market Size in 2023	USD 22.0 billion
Market Size by 2032	USD 60.8 Billion
CAGR	CAGR of 11.96% From 2024 to 2032
Base Year	2023
Forecast Period	2024-2032
Historical Data	2020-2022
Key Regional Coverage	North America (US, Canada, Mexico), Europe (Eastern Europe [Poland, Romania, Hungary, Turkey, Rest of Eastern Europe] Western Europe [Germany, France, UK, Italy, Spain, Netherlands, Switzerland, Austria, Rest of Western Europe]). Asia Pacific (China, India, Japan, South Korea, Vietnam, Singapore, Australia, Rest of Asia Pacific), Middle East & Africa (Middle East [UAE, Egypt, Saudi Arabia, Qatar, Rest of Middle East], Africa [Nigeria, South Africa, Rest of Africa], Latin America (Brazil, Argentina, Colombia Rest of Latin America)
Key Growth Drivers	•Demand for real-time insights for customer experience management and network performance Increasing •AI-driven analytics and automation streamline decision-making, enable predictive maintenance, and reduce operational costs. •The complexity of 5G networks requires advanced cloud-based OSS/BSS systems for real-time billing and seamless network management.

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Segmentation Analysis

By Deployment

The public cloud segment dominated the market in 2023, owing to the flexibility, scalability and cost-effectiveness of public cloud. The private cloud segment is expected to grow significantly due found from rising need for more security and data control. On the other side, hybrid cloud segment is expected to create its impact with organizations looking to capitalize on benefits of both a public and private cloud solution. This growth is driven by a wide adoption of cloud-based solutions in small, medium and large enterprises which are to generate the highest revenues in the public cloud segment during the forecast period with private cloud, hybrid cloud and managed services segments following close behind.

Managed services segment is expected to witness a steady growth forecast, and it continues to change trajectory with more cloud operations being outsourced to niche service providers.

The insights have shown that public cloud solutions are usually preferred by small and medium-scale businesses, whereas large enterprises go for the private cloud. More organizations are transitioning to hybrid cloud strategies as they seek to build their cloud infrastructure. The managed services are also gaining traction as organizations prefer moving their cloud ops to dedicated service providers.

Cloud OSS/BSS Market Segmentation:

By Deployment

Public Cloud
Private Cloud
Hybrid Cloud
Managed Services

By Functionality

Order Management
Inventory Management
Billing and Revenue Management
Customer Relationship Management
Analytics and Reporting

By Organization Size

Small and Medium-Sized Businesses
Large Enterprises

By Industry

Telecommunications
Media and Entertainment
Financial Services
Manufacturing
Healthcare

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Regional Landscape

The North America dominated the market and held the significant revenue share in 2023, driven by several key factors. A well-established ecosystem of leading cloud providers with an already developed technological infrastructure to encourage the adoption of many cloud solutions. In addition, growing demand for better customer experience and operational efficiency among telecom operators is leading to significant investment in next generation OSS/BSS solutions. This trend is agitated by the continued digital transformation efforts in different sectors, expansion of 5G networks and Internet of Things (IoT) purposes.

In contrast, the Cloud OSS/BSS market in the Asia Pacific region is set for substantial growth due to a few key reasons. As telecom network infrastructure, and particularly 5G networks, continues to grow rapidly, there is an increasing need for effective cloud solutions. Furthermore, the increasing deployment of IoT devices and smart technologies across all industries is driving demand for comprehensive OSS/BSS solutions to handle complex operations effectively. Also, in addition, government initiatives to promote changes and applications from digitization and higher spending on IT infrastructure also play a role in the emergence of alternatives for industrial growth potential in this region.

Table of Contents – Major Key Points

1. Introduction

2. Executive Summary

3. Research Methodology

4. Market Dynamics Impact Analysis

5. Statistical Insights and Trends Reporting

6. Competitive Landscape

7. Cloud OSS BSS Market Segmentation, by Deployment

8. Cloud OSS BSS Market Segmentation, by Functionality

9. Cloud OSS BSS Market Segmentation, by Organization Size

10. Cloud OSS BSS Market Segmentation, by Industry

11. Regional Analysis

12. Company Profiles

13. Use Cases and Best Practices

14. Conclusion

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